This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What happened to the My Web Search buttons? (It says failed to retrieve)

LGrz
LGrz
more options

I have just loaded Firefox 4, My toolbar called My Web Search, has a message saying "Failed to retrieve buttons from My Web Search" Retry button doesn't work. Please help with this. Also is there easy instructions how to clear temp files somewhere?

I have just loaded Firefox 4, My toolbar called My Web Search, has a message saying "Failed to retrieve buttons from My Web Search" Retry button doesn't work. Please help with this. Also is there easy instructions how to clear temp files somewhere?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See if this MyWebSearch help page helps you.
http://help.mywebsearch.com/sbar2.html