This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 4. crashes on Print request - "prop res DLL not loaded" - Why?

char49
char49
more options

Happens with every Print request to Lexmark 5100. Brother printer works OK.

It doesn't matter which web site. It will always crash as above. If I request the property sheet for the printer, that is when the DLL not loaded box comes up.

With prior 3. versions the printer works, and will work if I restart Ver 3. and then print (without re-booting the machine)

Happens with every Print request to Lexmark 5100. Brother printer works OK. It doesn't matter which web site. It will always crash as above. If I request the property sheet for the printer, that is when the DLL not loaded box comes up. With prior 3. versions the printer works, and will work if I restart Ver 3. and then print (without re-booting the machine)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this support thread:
https://support.mozilla.com/en-US/questions/824219