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updating problem...I have a update that starts out going through but then does not finish just keep running

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  • Last reply by Xircal

jerry2953@gmail.com
jerry2953@gmail.com
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also with the update problem it says software update and below the running bar it says connecting to the server

also with the update problem it says software update and below the running bar it says connecting to the server

All Replies (1)

Xircal
Xircal
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Please do the following:

  1. Go to Download Firefox 4.0.1 and download a fresh installation file to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.