This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I double click the FF4 icon it rakes some time to launch and occassionaly loads multiple instances of FF. Why?

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by cor-el

chandima
chandima
more options

When I launch Firefox from the desktop shortcut, it takes a bit of time to start and sometimes when it does start, multiple instances of Firefox are launched. I double clicked the FF icon on the desktop only once.

When I launch Firefox from the desktop shortcut, it takes a bit of time to start and sometimes when it does start, multiple instances of Firefox are launched. I double clicked the FF icon on the desktop only once.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check your security software (firewall)?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See: