This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In certain websites, I don't have the option to view something. I have to save the file and then look it up.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by HikerBiker

more options

An example is my bicycle club website. When I click on "View", instead of being able to view the item, I can only save it. On IE I can view it as well as save it. Is there a setting I have to change or is this a virus protection feature?

An example is my bicycle club website. When I click on "View", instead of being able to view the item, I can only save it. On IE I can view it as well as save it. Is there a setting I have to change or is this a virus protection feature?

Chosen solution

I'm not registered so I probably can't see the problem content... What is it you are trying to view? If it is an executable file, then Firefox will not give the "Open" option. That is a safety feature. However, most web site content is not executable, so it could be a problem with the way the site is coded (it is not informing Firefox in the usual manner of the nature of the content).

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

I'm not registered so I probably can't see the problem content... What is it you are trying to view? If it is an executable file, then Firefox will not give the "Open" option. That is a safety feature. However, most web site content is not executable, so it could be a problem with the way the site is coded (it is not informing Firefox in the usual manner of the nature of the content).

more options

You can use this extension to open such a file in Firefox if it is an HTML file or a text file.

more options

Hi,

I emailed our bike club's web person and she told me that I had to go to Tool, Options, and then choose the action next to Adobe Acrobat Reader and choose Allow open. It worked. Hope this helps you in the future.