This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail mail will not print using default printer.

more options

When I click on "print" to print out an email, I must reset the printer to be used each time as Gmail is not recognizing the printer that is set as my default printer.

When I click on "print" to print out an email, I must reset the printer to be used each time as Gmail is not recognizing the printer that is set as my default printer.

All Replies (3)

more options

Firefox doesn't use the System default printer as its default printer. In Firefox the "last used" printer is used as the "default printer".

If you're on a network, Firefox may not remember the last used as the default all the time. Laserjet printers that have gone to "sleep" or into energy-saving mode seem to be problematic as being remembered as the "last used", even in non-network situations, when you have multiple printers connected.

Modified by the-edmeister

more options

Thank you. However, I am not on a network and I never had this problem before. Will I now always have to remember to check the printer setting every time I wish to print out an email in order to correct the printer setting? Why would I have this problem now when nothing has changed? I appreciate your response.

more options

Firefox should remember the last used printer from one session to the next. The only time you should need to select a printer is if you want to use a different printer than the last time you printed something.

If that selection isn't be remembered, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.