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When printing from Firefox I get random letters, numbers, boxes.

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This happens when I print from email and Firefox. Sometimes I get the random letters, numbers and boxes with a small phrase with correct spelling. For example, this happened when I tried to fill out a US passport form. The form itself was okay. What I typed in printed with the random letters, numbers, boxes except for my husband's occupation. That printed okay.

This happens when I print from email and Firefox. Sometimes I get the random letters, numbers and boxes with a small phrase with correct spelling. For example, this happened when I tried to fill out a US passport form. The form itself was okay. What I typed in printed with the random letters, numbers, boxes except for my husband's occupation. That printed okay.

All Replies (4)

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Can you post a screenshot of the Print Preview window in Firefox for a web page where that happens?

https://support.mozilla.com/en-US/kb/Adding+screenshots

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How do I do a screenshot? Sorry, I am not very computer literate.


Another problem. Since I changed to UTF 16BE we no longer can access our bank account. It allows us to log in but goes to the squares, letters, and numbers when we open the account statement. I am not sure what the code was before I switched to UTF 16 BE.

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How do I do a screenshot? Sorry, I am not very computer literate.

Another problem. Since I changed to UTF16BE we no longer can access our bank account. It allows us to log in but goes to the squares, letters, and numbers when we open the account statement. I am not sure what the code was before I switched to UTF16BE.

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