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Firefox sometimes closes down unexpectitly and I also am getting a a pop-up saying Ask Updater has stopped working.

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  • Last reply by Cattle

silverpuma
silverpuma
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Along with this error came another pop-up saying Microsoft Visual C++ Runtime Library - Runtime Error Program: C:\Program Files(x86)\Ask.com\updater.exe this application has requested the runtime to terminate it in an unusual way. Is this a virus? I scanned my computer but nothing shows up?

Also though this is really strange....my cursor seems to stick as I move between monitors (I use three for work) and it then snaps across to the right place accompanied but a alarm sound......?

Along with this error came another pop-up saying Microsoft Visual C++ Runtime Library - Runtime Error Program: C:\Program Files(x86)\Ask.com\updater.exe this application has requested the runtime to terminate it in an unusual way. Is this a virus? I scanned my computer but nothing shows up? Also though this is really strange....my cursor seems to stick as I move between monitors (I use three for work) and it then snaps across to the right place accompanied but a alarm sound......?

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Cattle
Cattle
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Background:

OS: Windows 7 Home Premium (64Bit) Edition

I had installed Foxit Reader 5.0.1.0523 with the PDF Creator Toolbar powered by Ask.com. The PDF Creator Toolbar was added as an addon in my Firefox 3.6.18 and I disabled this addon via the addon pane of Firefox.

The Foxit installer created the folders at C:\Program Files(x86)\Ask.com\ and one of the folder has updater.exe file. I had no error until a few days ago when the pop-up Microsoft Visual C++ Runtime Library - Runtime Error with C:\Program Files(x86)\Ask.com\updater.exe this application has requested the runtime to terminate it in an unusual way. During this time I was launching Firefox and it tried to launch but immediately closes.

I have tried launching updater.exe again by double-clicking the file directly and the same runtime error pop-up appeared.

I decided to uninstall Foxit Reader together with the PDF Creator Toolbar via Add/Remove Panel and then reinstall Foxit Reader WITHOUT the PDF Creator Toolbar as per http://www.computer-maint.com/apps/blog/show/7197026-don-t-install-toolbar-when-updating-to-foxit-reader-5 .

So far no problem with Firefox or anymore runtime error.