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firefox is using incorrect font, how do i fix it when i cant read even the dialog boxes

klenagh
klenagh
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i cannot paste a screen shot here. firefox is is using small boxes instead of text, that may be ascii codes.

i cannot paste a screen shot here. firefox is is using small boxes instead of text, that may be ascii codes.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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So Firefox worked normally before the malware cleanup? You might want to reinstall Firefox (without removing the current version) and see whether that corrects it.

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download Firefox 5 from http://www.mozilla.com/firefox

Close Firefox and run the installer. Does that fix it?

If not, you might need to create a new Firefox profile to work around some bad settings or corruption.

You can start the profile manager using the method described in this article: Managing profiles.

After creating the new profile, if Firefox is working again, you can move key settings like bookmarks from your damaged profile to the new profile. See Recovering important data from an old profile.

Any luck?

Modified by jscher2000 - Support Volunteer