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cannot log in. Get error message proxy server not reponding, check proxy settings. How can this be fixed ?

  • 3 replies
  • 18 have this problem
  • 3 views
  • Last reply by cor-el

sanjay_shah
sanjay_shah
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I get the following error message:The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. * Check the proxy server

I get the following error message:The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. * Check the proxy server

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can find the connection settings in Tools > Options > Advanced : Network : Connection

If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":

CorinneAM
CorinneAM
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I've done this but I have to do it each and every time I open Firefox. Why can't I make that setting permanent?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You may have a problem with an extension if you do not keep settings.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See also: