Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I unblock popups?

  • 1 reply
  • 2 have this problem
  • 18 views
  • Last reply by Hasan

more options

I cannot find the preferences option for firefox, so I cannot unblock the popups

I cannot find the preferences option for firefox, so I cannot unblock the popups

All Replies (1)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Load images automatically 2) Enable JavaScript

-> Remove Checkmark from Block Pop-up windows -> click Exceptions... button -> type the address of the website on which you want to Allow Pop-ups e.g. www.google.com -> click Allow -> click OK

-> Click OK on Options window

Check and tell if its working.

Modified by Hasan