This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Numeric Key Pad is not working. How do I fix this?

  • 3 replies
  • 4 have this problem
  • 7 views
  • Last reply by Ernst0

Ernst0
Ernst0
more options

FireFox is an excellent browser but I am now unable to use the Numeric Key pad and at times the whole keyboard will not work until I reboot. 

Where is it that I would change whatever settings to use the Numeric Key pad. 

The Key Pad works fine otherwise.

I assume the keymap has been remapped?

FireFox is an excellent browser but I am now unable to use the Numeric Key pad and at times the whole keyboard will not work until I reboot. Where is it that I would change whatever settings to use the Numeric Key pad. The Key Pad works fine otherwise. I assume the keymap has been remapped?

All Replies (3)

Ernst0
Ernst0 Question owner
more options

Excuse me By reboot I mean quit Firefox and restart Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Ernst0
Ernst0 Question owner
more options

The problem persists in safe mode. I have reset the preferences. Not sure what to do now.

Any ideas?