This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Afther a while my screen turns black. I can still switch between tabs but al the pages have turned black. The only way to use firefox again is to close the browser and restart it again. Even after it has been installed all over again. What is going on?!!

  • 1 reply
  • 8 have this problem
  • 2 views
  • Last reply by cor-el

sharonbegheyn
sharonbegheyn
more options

Afther a while my screen turns black. I can still switch between tabs but al the pages have turned black. The only way to use firefox again is to close the browser and restart it again. Even after it has been installed all over again. What is going on?!!

Afther a while my screen turns black. I can still switch between tabs but al the pages have turned black. The only way to use firefox again is to close the browser and restart it again. Even after it has been installed all over again. What is going on?!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).