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Computer update affecting login to online banking in Firefox and Safari

  • 2 replies
  • 6 have this problem
  • 9 views
  • Last reply by Felicia03

Felicia03
Felicia03
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Updated Macbook Pro, now not able to login to Chase.com. Error="Page isn't redirecting properly. Server redirecting request in a way that will never complete." Cookies are enabled, as is Accept Third Party Cookies. Multiple restarts to computer/Firefox so far. Cleared cookies, history, cache. Thoughts? I also tried to get to my online banking through Safari and had the same problem -- too many redirects.

Updated Macbook Pro, now not able to login to Chase.com. Error="Page isn't redirecting properly. Server redirecting request in a way that will never complete." Cookies are enabled, as is Accept Third Party Cookies. Multiple restarts to computer/Firefox so far. Cleared cookies, history, cache. Thoughts? I also tried to get to my online banking through Safari and had the same problem -- too many redirects.

All Replies (2)

kate.kruizenga
kate.kruizenga
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Just a quirk as Chase updated its system. They gave me a bit of a scare as when I just logged in, I had to go through the process just like I was setting up my online banking again. Had to again choose preferences, paperless statements, etc. I then noticed there was a message in my online Chase secure customer message center that had notified us a month ago that they were updating online banking on August 5/6 and we'd have to login and confirm our preferences again at that point. It should work for everyone now --- just be prepared to "re-set up" your account.

Felicia03
Felicia03 Question owner
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Kate, you're a genius! Working fine now. Thanks a lot!