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Firefox is not letting me stay signed in to either Google or my email even though I have checked the "remember passwords" box.

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  • 87 have this problem
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  • Last reply by cor-el

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One of my settings was changed so that now Firefox won't let me stay signed in on sites. For example, now when I hit Hotmail in the toolbar it displays the sign-in page even if I have checked the "stay signed in" box. I have made sure that the "remember passwords" box is checked off in the options section under Tools. However, it still doesn't let me stay signed in. Another example is Google--even though I have signed in, the next time I launch Firefox it gives me the generic Google home page instead of my customized page.

One of my settings was changed so that now Firefox won't let me stay signed in on sites. For example, now when I hit Hotmail in the toolbar it displays the sign-in page even if I have checked the "stay signed in" box. I have made sure that the "remember passwords" box is checked off in the options section under Tools. However, it still doesn't let me stay signed in. Another example is Google--even though I have signed in, the next time I launch Firefox it gives me the generic Google home page instead of my customized page.

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Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.