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I cannot log in to my email vial Firefox but I can via Internet Explorer, I recently upgraded to Firefox 5, I get my email vial Qwest/Myqwest/mycentury. sjssjs@q.com

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  • Last reply by finitarry

sjssjs@q.com
sjssjs@q.com
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In order to log into my email addresses I log onto http://www.mycenturylink.com/, I click on “log in”. I enter my email address and my password and log in. I then open my email page and from there open my individual emails. This works under Internet Explorer. Under Firefox when I try to “log in” I am usually sent back to a blank log in page. Occasionally I am permitted to login and the page opens showing that I have email. When I try to access my email page I am kicked back to a blank log in page. I have uninstalled and reinstalled Firefox 5.

In order to log into my email addresses I log onto http://www.mycenturylink.com/, I click on “log in”. I enter my email address and my password and log in. I then open my email page and from there open my individual emails. This works under Internet Explorer. Under Firefox when I try to “log in” I am usually sent back to a blank log in page. Occasionally I am permitted to login and the page opens showing that I have email. When I try to access my email page I am kicked back to a blank log in page. I have uninstalled and reinstalled Firefox 5.

All Replies (1)

finitarry
finitarry
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Have you checked to see if Firefox is deleting cookies on exit? That would mean that you would have to log in again every time you want to use a mail or forum site. Look in Options > Privacy and click the Settings button for "Clear history when Firefox closes". If that is not the problem, you might want to check your profile.