This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since I downloaded the most recent version, Firefox will not launch at all? No screen pops up, nothing happens. It shows on my task manager but that is it.

jmbraswell
jmbraswell
more options

Since I downloaded the new version of Firefox it will not launch on my computer. I hate Chrome and IE, but I have to use them because my Firefox won't work. How do I fix this?

When I double click it to launch off my desktop nothing happens. No pop up, no window, no error message nothing. Only when I ctrl-alt-del and go to my task manager is there any trace of it running in the processses tab. It does not show up in my applications tab.

Since I downloaded the new version of Firefox it will not launch on my computer. I hate Chrome and IE, but I have to use them because my Firefox won't work. How do I fix this? When I double click it to launch off my desktop nothing happens. No pop up, no window, no error message nothing. Only when I ctrl-alt-del and go to my task manager is there any trace of it running in the processses tab. It does not show up in my applications tab.

All Replies (1)

David McRitchie
David McRitchie
more options

From here it looks like you used Safari instead. Lots of choices that's what I like.

You did end Firefox and try to restart didn't you?

If you did then I would expect you have a problem with your Firewall, and would have had it before, does not affect IE, it does affect Firefox, I don't know about other browsers. See

http://kb.mozillazine.org/Firewalls