Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't remove Ask.com search

Mercifull
Mercifull
more options

I recently downloaded something that inadvertantly installed an Ask.com toolbar. I removed this toolbar via add/remove programs but the search box on the about:home page is still directing me to ask.com search results instead of google.

I have: Changed browser.search.defaultengine to "Google.co.uk" Changed browser.search.defaultenginename to "Google" Changed browser.search.defaulturl to "http://www.google.co.uk/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&q=" Put google.co.uk as "browser.search.order.1"

There is no reference to ask.com or uk.ask anywhere in about:config

Can anyone help?

I recently downloaded something that inadvertantly installed an Ask.com toolbar. I removed this toolbar via add/remove programs but the search box on the about:home page is still directing me to ask.com search results instead of google. I have: Changed browser.search.defaultengine to "Google.co.uk" Changed browser.search.defaultenginename to "Google" Changed browser.search.defaulturl to "http://www.google.co.uk/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&q=" Put google.co.uk as "browser.search.order.1" There is no reference to ask.com or uk.ask anywhere in about:config Can anyone help?

All Replies (1)

alex_mayorga
alex_mayorga
  • Moderator
more options

See if the answers on this question help you.