This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot play words with friends on facebook with firefox, so I have to switch to internet explorer to play. I have updated everything, so what is the problem. The game appears to be loading, but that is all it ever does. No problem with I/E

  • 5 replies
  • 289 have this problem
  • 3 views
  • Last reply by lct123

more options

As explained above, Words with Friends appears to be starting, but never progresses to play, the page just says loading, but nothing ever happens.

As explained above, Words with Friends appears to be starting, but never progresses to play, the page just says loading, but nothing ever happens.

All Replies (5)

more options

Tools > Options > Privacy Tab > Enable "Accept third-party cookies" (for more security set "keep until" to "I close firefox"

more options

Sometimes I can play and sometimes I can't. This tells me the cookie fix is not appropriate for me (since it works sporadically.)

So I use Safari.

more options

ools > Options > Privacy Tab > Enable "Accept third-party cookies" (for more security set "keep until" to "I close firefox"


This did not help. This problem began after I upgraded Firefox. Words with Friends loaded the game but did not load my games or friends from Facebook. It works with Internet Explorer. We prefer to use Firefox. I am using Windows XP Service Pack 2. Are there any other suggestions?

Modified by nancyyac

more options

Firefox 11 / Linux. Tools-> Clear_Recent_History. This worked for my users. Hopefully clearing the last day will be far enough back; the only other option is clear /all/ history :/

more options

I need to find out exactly how to unblock words with friends app that I accidentally blocked. I cannot find exact directions.