We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Firefox 5.0 on 2 laptops. On one New Tab works, on the other it does not. Have checked every option for compatibility and all options are the same. Why does one not work?

more options

On laptop runing Windows XP, Firefox 5.0 New Tab does not work, nor does Cntrl T. Have compared settings against another laptop running Windows 7, and everything seems the same. Tried Internet Exporer and Cntrl T works OK.

On laptop runing Windows XP, Firefox 5.0 New Tab does not work, nor does Cntrl T. Have compared settings against another laptop running Windows 7, and everything seems the same. Tried Internet Exporer and Cntrl T works OK.

All Replies (1)

more options

Uninstall the Ask Toolbar. It can cause that problem.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.