This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't bypass security certificate on confirmed webpage

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by cor-el

badburgundy
badburgundy
more options

I get the "this connection is untrusted" page for many of my normal webpages I visit. I cannot access Gmail, I click "add security certificate" but the pop up window says that this site is already trusted. This has started recently within the past few days. I have the latest version of firefox, I have connected and re-connected to my own wireless internet. Any help would be appreciated, as I even got that error message when trying to post on here. Thanks

I get the "this connection is untrusted" page for many of my normal webpages I visit. I cannot access Gmail, I click "add security certificate" but the pop up window says that this site is already trusted. This has started recently within the past few days. I have the latest version of firefox, I have connected and re-connected to my own wireless internet. Any help would be appreciated, as I even got that error message when trying to post on here. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.