Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I download the most recent version of firefox, but the older version keeps coming up, not the newer version.

more options

I have an iMac. I use firefox/google (downloaded 3.18.11). I was advised on the site that a new version of firefox was available, so I downloaded the newer version (9.8.11) When I bring up firefox/google, a prompt tells me I have a newer version already, but I don't. The print on the google site says a newer version is available.

I have an iMac. I use firefox/google (downloaded 3.18.11). I was advised on the site that a new version of firefox was available, so I downloaded the newer version (9.8.11) When I bring up firefox/google, a prompt tells me I have a newer version already, but I don't. The print on the google site says a newer version is available.

All Replies (1)

more options

I don't know where you're coming up with those version numbers, but you posted here with 3,6.22 which was released this past Tuesday 9/6 at the same time Firefox 6.0.2 was released. Those are the only two release versions of Firefox which are supported with security updates.