This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting the message that I need to download a new version even though I have downloaded the new version.

PhylCoddington
PhylCoddington
more options

Every time I log in I get the message that I am using an outdated version of Firefox and need to download an updated version. I do this but still keep getting the same message.

Every time I log in I get the message that I am using an outdated version of Firefox and need to download an updated version. I do this but still keep getting the same message.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this - https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser