This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox crashes upon start with the error message: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

  • 1 reply
  • 189 have this problem
  • 2 views
  • Last reply by finitarry

Chevix
Chevix
more options

I have tried to open firefox multipul times only to receive the error message:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.


When I send the report and try to restart firefox and see that I have several tabs open, but it quickly shuts down again before I can do anything other then glance at it.

I have tried to open firefox multipul times only to receive the error message: We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. When I send the report and try to restart firefox and see that I have several tabs open, but it quickly shuts down again before I can do anything other then glance at it.

All Replies (1)

finitarry
finitarry
more options

http://kb.mozillazine.org/Firefox_crashes