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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by crashVette

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it crashes on startup. I've tried safe mode and safe mode with ALL options turned off (all boxes selected on safe mode pop up box selected). selected make changes and restart. I've tried reinstalling, no difference

it crashes on startup. I've tried safe mode and safe mode with ALL options turned off (all boxes selected on safe mode pop up box selected). selected make changes and restart. I've tried reinstalling, no difference

All Replies (2)

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You may be infected with malware.

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

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thanks, that did it.