Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ok v,7 kept crashing etc uninstalled it, trying to reinstall v 5 but can't find how to shut v 3.1 down to install v.5.

more options

so uninstalled ver 7 cos was crap. then installed v.3 cos could not find vers 7, was then able to acces internet and yahoo told me to update vers5, so downloaded that now i can not find how to close it down to finish installation of vers 5. can't access internet or anything like mail.yahoo/and hotmail. help going mad..

so uninstalled ver 7 cos was crap. then installed v.3 cos could not find vers 7, was then able to acces internet and yahoo told me to update vers5, so downloaded that now i can not find how to close it down to finish installation of vers 5. can't access internet or anything like mail.yahoo/and hotmail. help going mad..

All Replies (1)

more options

chuck the damn machine out of window