This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I used the Google Analytics Opt-out Browser Add-on with the previous version of Firefox, but when I go the site, they say it is not compatible with my browser (sensing Firefox 6.0.2); while the description says it works with Firefox. ???

more options

I go to the Google Analytics Opt-out Browser Add-on Download site, and apparently it "reads" what browser I'm using (Firefox 6.0.2, and says the add-on is not compatible with my browser.

Yet in the description box on the download site, it lists Firefox as being compatible.

I go to the Google Analytics Opt-out Browser Add-on Download site, and apparently it "reads" what browser I'm using (Firefox 6.0.2, and says the add-on is not compatible with my browser. Yet in the description box on the download site, it lists Firefox as being compatible.

All Replies (2)

more options

I don't see that addon on addons.mozilla.org -- are you downloading it from there, or somewhere else?