This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot get Firefox to save my "iPlayer favourites" selections. The IE browser works fine, I suspect its a setting but I cannot discover it!!

  • 1 reply
  • 43 have this problem
  • 2 views
  • Last reply by AndyH_BBC

johnadick
johnadick
more options

Using the BBC iPlayer, I try to select radio programmes to my "iPlayer Radio Favourites" section of the iPlayer. It doesn not save them, it is always empty. However the IE8 and 9 browsers do it quite happily.

Using the BBC iPlayer, I try to select radio programmes to my "iPlayer Radio Favourites" section of the iPlayer. It doesn not save them, it is always empty. However the IE8 and 9 browsers do it quite happily.

All Replies (1)

AndyH_BBC
AndyH_BBC
more options

A change in version 7 of Firefox which has been made to improve the security of the browser and is related to cross domain scripting vulnerabilities has had the unfortunate side-effect of breaking the favourites functionality in iPlayer. The iPlayer development team are currently working on a way to rectify the situation and can only apologise for the inconvenience caused.