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Problem: Changing print quality iMac + Canon Printer MG6220

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  • Last reply by rbillings

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If I want to print a web page in Firefox from my iMac to a Canon MG6220 printer, I cannot change the print quality. I can only choose "Standard" and not "Fast". All other options for print quality are "grayed-out".

This happens in both Firefox and Aurora. It does not hold true with Safari, Opera, Chrome, OmniWeb, Camino, and Flock. Also, it does not hold true with Thunderbird.

I want to stay with Firefox/Aurora as my default browser.

If I want to print a web page in Firefox from my iMac to a Canon MG6220 printer, I cannot change the print quality. I can only choose "Standard" and not "Fast". All other options for print quality are "grayed-out". This happens in both Firefox and Aurora. It does not hold true with Safari, Opera, Chrome, OmniWeb, Camino, and Flock. Also, it does not hold true with Thunderbird. I want to stay with Firefox/Aurora as my default browser.

All Replies (1)

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Hi reidiallen-

I would recommend that you check out this Support article on troubleshooting printer issues. Checking other browsers is definitely the best first step.

Fix printing problems in Firefox

Hope that helps.