This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes when I move mouse over History tab in Firefox 7.0.1. Why??

  • 4 replies
  • 9 have this problem
  • 2 views
  • Last reply by bengelapen

NaryaMithrandir
NaryaMithrandir
more options

Whenever I move the mouse over the History menu in firefox 7.0.1, the programme just freezes, I get a spinning wheel on Win 7, if I click the programme, it dims and goes all white. After about a 20-30 seconds, everything goes back to normal, except I still can't access history. It does the same thing if I try again! It works if I press Ctrl+H, but that's it!

What's going on here?

Also, it doesn't seem to submit crash reports.

Whenever I move the mouse over the History menu in firefox 7.0.1, the programme just freezes, I get a spinning wheel on Win 7, if I click the programme, it dims and goes all white. After about a 20-30 seconds, everything goes back to normal, except I still can't access history. It does the same thing if I try again! It works if I press Ctrl+H, but that's it! What's going on here? Also, it doesn't seem to submit crash reports.

Chosen solution

I followed the link in cor-el 's post and installed the "places maintanance add-on" Did a check up and it cleaned out the history and I can click on the history tab again without everything freezing! Thanks

Would also like to let you know that the problem started when i used 'sync'.

Read this answer in context 👍 0

All Replies (4)

AliceWyman
AliceWyman
  • Moderator
more options

When Firefox freezes, it's called a HANG (not a crash).

See the Firefox hangs or is not responding - How to fix article and try the suggestion in the first section, under Create a new places database.

See also http://kb.mozillazine.org/Firefox_hangs#Places_database

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

NaryaMithrandir
NaryaMithrandir Question owner
more options

Thanks!

bengelapen
bengelapen
more options

Chosen Solution

I followed the link in cor-el 's post and installed the "places maintanance add-on" Did a check up and it cleaned out the history and I can click on the history tab again without everything freezing! Thanks

Would also like to let you know that the problem started when i used 'sync'.