Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have recieved a suspicious email about an upgrade to Firefox and I want to know if it is legimate or not

  • 3 replies
  • 14 have this problem
  • 2 views
  • Last reply by stephen12

more options

Here is the source of the email:

From - Wed Oct 19 15:50:34 2011 X-Account-Key: account2 X-UIDL: 00002489452dbeb7 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: From: "Mozilla Firefox"<no-reply@updating.net> To: undisclosed-recipients:; Subject: New update available. Date: Wed, 19 Oct 2011 15:07:41 +1130 MIME-Version: 1.0 (produced by Synapse) X-mailer: iolo System Shield 10.5.2.105 Message-ID: <FOTCPTSBS01Wzq7gFxH000077cb@fuelonline.co.za> Return-Path: <no-reply@updating.net> X-Original-To: niliqueurs@norfolk.nf Delivered-To: niliqueurs@norfolk.nf Received: from localhost (unknown [127.0.0.1]) by mailserver.nf (Postfix)

with ESMTP id 16C26AF8450 for <niliqueurs@norfolk.nf>;
Wed, 19 Oct 2011 15:08:27 +1130 (NFT)

Received: from mailserver.nf ([127.0.0.1]) by localhost (megaserver.nf

[127.0.0.1]) (amavisd-new,
port 10024) with ESMTP id GOW5-NHTmH2C for <niliqueurs@norfolk.nf>;
Wed, 19 Oct 2011 15:08:06 +1130 (NFT)

Received: from jhb-relay-03.mc.mweb.net (jhb-relay-03.mc.mweb.net

[196.2.16.142]) by mailserver.nf (Postfix) with ESMTP id 64FAEAF81D2 for
<niliqueurs@norfolk.nf>; Wed, 19 Oct 2011 15:08:03 +1130 (NFT)

Received: from 41-134-24-18.dsl.mweb.co.za ([41.134.24.18]

helo=fuelonline.co.za) by jhb-relay-03.mc.mweb.net with esmtp (Exim 4.73) id
1RGMyM-0008kL-UU for <niliqueurs@norfolk.nf>;
Wed, 19 Oct 2011 05:37:48 +0200

Received: from vps70536.santrex.net ([46.166.143.218]) by fuelonline.co.za

with Microsoft SMTPSVC(6.0.3790.4675); Wed, 19 Oct 2011 05:37:40 +0200

X-OriginalArrivalTime: 19 Oct 2011 03:37:41.0085 (UTC)

FILETIME=[746D68D0:01CC8E10]

X-TM-AS-Product-Ver: SMEX-8.6.0.1168-6.500.1024-18456.004 X-TM-AS-Result: No--5.651000-5.000000-31 X-TM-AS-User-Approved-Sender: No X-TM-AS-User-Blocked-Sender: No X-ioloAntiVirus: 4.6.2 | 18/10/2011 10:33:00 PM | 19/10/2011 3:50:34 PM |

incoming

Content-Type: multipart/alternative; boundary="===============1814314414=="


--===============1814314414== Content-Type: text/html; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit

New update arrive.

Your security is our top priority. Our open source security process means we have an international community of experts working around the clock to monitor the latest threats. As soon as a security threat is discovered, we write a patch and release an update to stay one step ahead. Downloading Firefox updates is a very important part of staying safe online.
Firefox is constantly evolving as our community finds ways to make it better, and as we adjust to the latest security threats. Keeping your Firefox up-to-date is the best way to make sure that you are using the smartest, fastest and . most importantly . safest version of Firefox available. A Firefox update will not make any changes to your bookmarks, saved passwords or other settings. However, there is a possibility that some of your Add-ons won.t be immediately compatible with new updates.
Re-installing Firefox will not affect your settings, bookmarks or preferences in any way.
A Firefox software update is a quick download of small amounts of new code to your existing Firefox browser. These small patches can contain security fixes or other little changes to the browser to ensure that you are using the best version of Firefox available.
Update in a click : <a href="http://mail.alnahlagroup.com:8887/products/download/product/firefox-7.0.1/">firefox-7.0.1</a>


<font face="Verdana" size="1" color="#000000">


No infections found in this incoming message
Scanned by iolo System Shield®
<a href="http://www.iolo.com">http://www.iolo.com</a></font>

--===============1814314414== Content-Type: text/text; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit

New update arrive.

Your security is our top priority. Our open source security process means we have an international community of experts working around the clock to monitor the latest threats. As soon as a security threat is discovered, we write a patch and release an update to stay one step ahead. Downloading Firefox updates is a very important part of staying safe online. Firefox is constantly evolving as our community finds ways to make it better, and as we adjust to the latest security threats. Keeping your Firefox up-to-date is the best way to make sure that you are using the smartest, fastest and . most importantly . safest version of Firefox available. A Firefox update will not make any changes to your bookmarks, saved passwords or other settings. However, there is a possibility that some of your Add-ons won.t be immediately compatible with new updates. Re-installing Firefox will not affect your settings, bookmarks or preferences in any way. A Firefox software update is a quick download of small amounts of new code to your existing Firefox browser. These small patches can contain security fixes or other little changes to the browser to ensure that you are using the best version of Firefox available. Update in a click : http://mail.alnahlagroup.com:8887/products/download/product/firefox-7.0.1/


<p><font face="Verdana" size="1" color="#000000">
No infections found in this incoming message
Scanned by iolo System Shield®
<a href="http://www.iolo.com">http://www.iolo.com</a></font>

--===============1814314414==--

Here is the source of the email: From - Wed Oct 19 15:50:34 2011 X-Account-Key: account2 X-UIDL: 00002489452dbeb7 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: From: "Mozilla Firefox"<no-reply@updating.net> To: undisclosed-recipients:; Subject: New update available. Date: Wed, 19 Oct 2011 15:07:41 +1130 MIME-Version: 1.0 (produced by Synapse) X-mailer: iolo System Shield 10.5.2.105 Message-ID: <FOTCPTSBS01Wzq7gFxH000077cb@fuelonline.co.za> Return-Path: <no-reply@updating.net> X-Original-To: niliqueurs@norfolk.nf Delivered-To: niliqueurs@norfolk.nf Received: from localhost (unknown [127.0.0.1]) by mailserver.nf (Postfix) with ESMTP id 16C26AF8450 for <niliqueurs@norfolk.nf>; Wed, 19 Oct 2011 15:08:27 +1130 (NFT) Received: from mailserver.nf ([127.0.0.1]) by localhost (megaserver.nf [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id GOW5-NHTmH2C for <niliqueurs@norfolk.nf>; Wed, 19 Oct 2011 15:08:06 +1130 (NFT) Received: from jhb-relay-03.mc.mweb.net (jhb-relay-03.mc.mweb.net [196.2.16.142]) by mailserver.nf (Postfix) with ESMTP id 64FAEAF81D2 for <niliqueurs@norfolk.nf>; Wed, 19 Oct 2011 15:08:03 +1130 (NFT) Received: from 41-134-24-18.dsl.mweb.co.za ([41.134.24.18] helo=fuelonline.co.za) by jhb-relay-03.mc.mweb.net with esmtp (Exim 4.73) id 1RGMyM-0008kL-UU for <niliqueurs@norfolk.nf>; Wed, 19 Oct 2011 05:37:48 +0200 Received: from vps70536.santrex.net ([46.166.143.218]) by fuelonline.co.za with Microsoft SMTPSVC(6.0.3790.4675); Wed, 19 Oct 2011 05:37:40 +0200 X-OriginalArrivalTime: 19 Oct 2011 03:37:41.0085 (UTC) FILETIME=[746D68D0:01CC8E10] X-TM-AS-Product-Ver: SMEX-8.6.0.1168-6.500.1024-18456.004 X-TM-AS-Result: No--5.651000-5.000000-31 X-TM-AS-User-Approved-Sender: No X-TM-AS-User-Blocked-Sender: No X-ioloAntiVirus: 4.6.2 | 18/10/2011 10:33:00 PM | 19/10/2011 3:50:34 PM | incoming Content-Type: multipart/alternative; boundary="===============1814314414==" --===============1814314414== Content-Type: text/html; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit New update arrive.<br> <br> Your security is our top priority. Our open source security process means we have an international community of experts working around the clock to monitor the latest threats. As soon as a security threat is discovered, we write a patch and release an update to stay one step ahead. Downloading Firefox updates is a very important part of staying safe online.<bR> Firefox is constantly evolving as our community finds ways to make it better, and as we adjust to the latest security threats. Keeping your Firefox up-to-date is the best way to make sure that you are using the smartest, fastest and . most importantly . safest version of Firefox available. A Firefox update will not make any changes to your bookmarks, saved passwords or other settings. However, there is a possibility that some of your Add-ons won.t be immediately compatible with new updates.<br> Re-installing Firefox will not affect your settings, bookmarks or preferences in any way.<br> A Firefox software update is a quick download of small amounts of new code to your existing Firefox browser. These small patches can contain security fixes or other little changes to the browser to ensure that you are using the best version of Firefox available.<br> Update in a click : <a href="http://mail.alnahlagroup.com:8887/products/download/product/firefox-7.0.1/">firefox-7.0.1</a> <p><font face="Verdana" size="1" color="#000000"><hr>No infections found in this incoming message<br>Scanned by <b>iolo System Shield®</b><br><a href="http://www.iolo.com">http://www.iolo.com</a></font> --===============1814314414== Content-Type: text/text; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit New update arrive. Your security is our top priority. Our open source security process means we have an international community of experts working around the clock to monitor the latest threats. As soon as a security threat is discovered, we write a patch and release an update to stay one step ahead. Downloading Firefox updates is a very important part of staying safe online. Firefox is constantly evolving as our community finds ways to make it better, and as we adjust to the latest security threats. Keeping your Firefox up-to-date is the best way to make sure that you are using the smartest, fastest and . most importantly . safest version of Firefox available. A Firefox update will not make any changes to your bookmarks, saved passwords or other settings. However, there is a possibility that some of your Add-ons won.t be immediately compatible with new updates. Re-installing Firefox will not affect your settings, bookmarks or preferences in any way. A Firefox software update is a quick download of small amounts of new code to your existing Firefox browser. These small patches can contain security fixes or other little changes to the browser to ensure that you are using the best version of Firefox available. Update in a click : http://mail.alnahlagroup.com:8887/products/download/product/firefox-7.0.1/ <p><font face="Verdana" size="1" color="#000000"><hr>No infections found in this incoming message<br>Scanned by <b>iolo System Shield®</b><br><a href="http://www.iolo.com">http://www.iolo.com</a></font> --===============1814314414==--

All Replies (3)

more options

It is NOT legitimate. It is SPAM

The latest Firefox release is 7.0.1 which you should update to by visiting http://www.mozilla.org/en-US/firefox/new/

Modified by Tim

more options

Thank you.

more options

Thank you. I have now seen that someone else has received the same identified spam