This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The sign in button does not work when logging in to Yahoo Mail

  • 3 replies
  • 65 have this problem
  • 9 views
  • Last reply by jerrygl

jerryg
jerryg
more options

I am running Firefox version 7.0.1. I cannot access my Yahoo mail. When I put in my name and password the go to click the "sign in" radio button, nothing happens. Works fine with previous versions of firefox. Also works great with IE 8.0 or 9.0

I am running Firefox version 7.0.1. I cannot access my Yahoo mail. When I put in my name and password the go to click the "sign in" radio button, nothing happens. Works fine with previous versions of firefox. Also works great with IE 8.0 or 9.0

All Replies (3)

Andrew
Andrew
  • Moderator
more options

Can you try clearing cache and cookies?

bobkato
bobkato
more options

i tried clearing all cookies, cache, etc and it still will not let me access yahoo mail either

jerrygl
jerrygl
more options

Tried clearing all of them. I think something is up with the Yahoo server. I had this problem once b4 with FFox and I notified the site and then the next day it worked. There must be something that is not exactly the same as IE in FFox that causes this.