This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox "blacks out" when using switchable graphics

  • 2 replies
  • 9 have this problem
  • 2 views
  • Last reply by dahlner

dahlner
dahlner
more options

Hi,

I have a HP laptop HP Pavilion dv6-6008eo, it has graphic cards: - AMD Radeon HD 6490M (1 GB DDR5) - Mobile Intel(R) HD Graphics When I switch between these, which I do when I plug in/out the charge in order to save battery life, firefox blacks out.

Regards Anders

Hi, I have a HP laptop HP Pavilion dv6-6008eo, it has graphic cards: - AMD Radeon HD 6490M (1 GB DDR5) - Mobile Intel(R) HD Graphics When I switch between these, which I do when I plug in/out the charge in order to save battery life, firefox blacks out. Regards Anders

All Replies (2)

Ted_H
Ted_H
more options

I had the same problem with the HP Pavilion dm4 I started using this week.

I couldn't find any way to stop it from happening within apps. But I found that if you stop it from switching to the power saving adapter (See: http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/I-wish-to-disable-Switchable-Graphics-on-a-DV7-4030ed/td-p/344302) that it stops.

Obviously this impacts your life on battery. But it's a fair tradeoff rather than losing the ability to use any open FF windows. At least until someone can declare a real solution.

dahlner
dahlner Question owner
more options

@Ted_H Thanks for the link, I think however that this is a FF-bug to and hopefully there is someone there who can solve the issue! :)

There must be many people out there having our problem!