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Unable to update to the most recent version despite uninstalling Firefox and resinstalling latest version. Help??

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  • Last reply by jcroddy

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Despite installing the latest version of Firefox, uninstalling it, and reinstalling it again, my computer is not reading the most updated version. Furthermore, when I look at the "About Firefox" dropdown, it says that I am running 7.0.1 and that it is up today--contradicting the information below: 3.5.5. How do I fix this?

Despite installing the latest version of Firefox, uninstalling it, and reinstalling it again, my computer is not reading the most updated version. Furthermore, when I look at the "About Firefox" dropdown, it says that I am running 7.0.1 and that it is up today--contradicting the information below: 3.5.5. How do I fix this?

All Replies (2)

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Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

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Thank you for your post. It looks like the problem has been solved.