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firefox7.0.1 on mac 10.6 snowbird goes to yahoo but then will not go to mail, "bad request" error

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  • 24 have this problem
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  • Last reply by cor-el

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it will go to other yahoo links; auto,sports finance,etc. but not to mail. i switch to safari and it all works.

it will go to other yahoo links; auto,sports finance,etc. but not to mail. i switch to safari and it all works.

Chosen solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Chosen Solution

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"