This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF will not load Roboform 7.6, but roboform says that 7.6 is compatible with ff8. Whats up?

  • 4 replies
  • 43 have this problem
  • 7 views
  • Last reply by meg234

more options

Firefox 8 disabled Roboform 7.6.3, saying that it is not compatible. Roboform says that it is compatible. I use Roboform a lot and need it. What should I do?

Firefox 8 disabled Roboform 7.6.3, saying that it is not compatible. Roboform says that it is compatible. I use Roboform a lot and need it. What should I do?

Chosen solution

Go to Firefox button or Tools-Addons-Extension and check you can enable roboform or not

Read this answer in context 👍 3

All Replies (4)

more options

Go to Firefox button or Tools-Addons-Extension and check you can enable roboform or not

more options

Chosen Solution

Go to Firefox button or Tools-Addons-Extension and check you can enable roboform or not

more options

Enabling Roboform has no effect except saying that it is enabled. You then change it from where it isn't enabled and not working to it is enabled but still not working. You cannot even get the toolbar. When Firefox went to version 7.01 Roboform ended up releasing loads of versions because none of them worked properly and it is obvious version 7.6.3 doesn't work either for everyone despite the Roboform site saying it should be compatible with Firefox up to version 11. What is it that Mozilla do with each release that screws up these type of extensions as I understand Lastpass had the same issues but may well be fixed now?

more options

go to the following http://www.roboform.com/dist/RoboForm-Setup.exe download and be sure when installing to check install Firefox box once installed open FF go to add ons, extensions and enable RF. RoboForm kept telling me I had the update 7.6.6 but I did not until I went to above address. This was RFsolution and it worked perfectly