This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A virus-like program MY HERITAGE SEARCH stopped me from using Firefox. How do I get rid of Heritage?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by nirmal34

more options

I used Firefox works well on my old Sony computer. It was working well on my new HP until this program called MY HERITAGE SEARCH appeared and blocked the entire Firefox browser on my monitor. Eventuallly, I had to remove it from my computer. I am now using Internet Explorer.....and I can stilll see the MY HERITAGE SEARCH program but it does not occupy my whole screen. Please HELP! After uninstalling Firefox, I downloaded Firefox but it always came with this Heritage Search program/virus. nirmal.chand@gmail.com

I used Firefox works well on my old Sony computer. It was working well on my new HP until this program called MY HERITAGE SEARCH appeared and blocked the entire Firefox browser on my monitor. Eventuallly, I had to remove it from my computer. I am now using Internet Explorer.....and I can stilll see the MY HERITAGE SEARCH program but it does not occupy my whole screen. Please HELP! After uninstalling Firefox, I downloaded Firefox but it always came with this Heritage Search program/virus. nirmal.chand@gmail.com

Chosen solution

See:

Firefox 8 is latest and stable and you should have it

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

See:

Firefox 8 is latest and stable and you should have it

more options

Thanks. I will try it by tomorrow morning. nirmal34