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Firefox 8.0 won't end closing process.

  • 4 replies
  • 20 have this problem
  • 9 views
  • Last reply by John99

autumwitch
autumwitch
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I have Firefox 8.0 running on Windows 7.

For some reason after I upgraded to FF 8.0 when I close Firefox it will not end the process (cleanly close). In other words, if I close FF it will close on the screen but when I try to start it again, I get the message "Firefox is already running..." So I have have to go into Windows Task Manager to end the process. It is very annoying. I have already disabled the the add-ons but this did not help. Also, I can not get into FF safe mode because in order to do that, FF has to have a clean shut down but as it won't I can't get into FF safe mode. Please help!

I have Firefox 8.0 running on Windows 7. For some reason after I upgraded to FF 8.0 when I close Firefox it will not end the process (cleanly close). In other words, if I close FF it will close on the screen but when I try to start it again, I get the message "Firefox is already running..." So I have have to go into Windows Task Manager to end the process. It is very annoying. I have already disabled the the add-ons but this did not help. Also, I can not get into FF safe mode because in order to do that, FF has to have a clean shut down but as it won't I can't get into FF safe mode. Please help!

All Replies (4)

John99
John99
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You should still be able to start Firefox in Diagnose Firefox issues using Troubleshoot Mode by holding down the shift key as you start it, or using a run/command line

See also

majorbucks
majorbucks
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This problem arose after I upgraded to 3.6. This was an upgrade in Linux Mint 10. I tried removing, and reinstalling through synaptic package manager. After the last removal I did a search for Firefox. I found about 15 or 20 instances of Firefox related files still on the system. I selected all of the files and then hit delete. You will see that some of the files will not delete. I then rebooted, opened synaptic and did a reinstall of Firefox. I have my fingers crossed but with two days and several startups and shutdown, the shutdown problem seems solved. Thanks for an excellent program.

majorbucks
majorbucks
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Well my reinstall solution did not work after all. Firefox process fails to shut down. It seems that Firefox version 8 is out but Mint is still working with version 3+. I plan to test Ubuntu to see if the problem exists there. Still not solved.

John99
John99
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I note your system details aside mention Windows, as did your Original Post, as you are now mentioning Linux, & Ubuntu I guess you are using a Wubi install of linux running within Windows. If you do read KB articles note they have a selector on them and you will be able to read the Linux versions if necessary.

https://support.mozilla.com/en-US/kb/Safe%20Mode#os=linux&browser=fx8