Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When i open Youtube....and click on any video; video doesnt play instead in the player space is complete black? how do i fix this issue?

more options

When i open Youtube....and click on any video; video doesnt play instead in the player space is complete black? how do i fix this issue?

When i open Youtube....and click on any video; video doesnt play instead in the player space is complete black? how do i fix this issue?

All Replies (1)

more options

Looking at your system details, it doesn't look like you've got the Adobe Flash Plugin installed. Try following the instructions here: Install the Flash plugin to view videos, animations and games