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Your latest update prevents me from communicating on Yahoo Messenger. No problem with IE. How do I fix? I don't like updates that cause problems. If it ain't broke don't fix it

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  • Last reply by sportsnut

sportsnut
sportsnut
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I am unable to use Yahoo Messenger when connected to Firefox. Mail works but not messenger. I receive notice of message but when I try to open the message and respond, nothing happens. Neither can I initiate a chat. I tried using IE and all Yahoo services work fine so the problem is with your last update. I want to reinstall the previous version. you should not automatically update versions if problems like this are going to occur. Please respond with a fix.

I am unable to use Yahoo Messenger when connected to Firefox. Mail works but not messenger. I receive notice of message but when I try to open the message and respond, nothing happens. Neither can I initiate a chat. I tried using IE and all Yahoo services work fine so the problem is with your last update. I want to reinstall the previous version. you should not automatically update versions if problems like this are going to occur. Please respond with a fix.

Chosen solution

A slight "work-around" if you know that the contact is going to chat with you...

Keep a chat tab open for them. If there is already an open tab, chat works fine.

When you click on their name, two tabs will appear - the one showing a constant loading "dial". Close that one. Then just keep the other tab open.

I know it is impractical if you have many contacts that chat with you, but if you have just a couple, it's at least a possibility to be able to chat with them through Mail.

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All Replies (2)

Rhonda_Pinion
Rhonda_Pinion
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Chosen Solution

A slight "work-around" if you know that the contact is going to chat with you...

Keep a chat tab open for them. If there is already an open tab, chat works fine.

When you click on their name, two tabs will appear - the one showing a constant loading "dial". Close that one. Then just keep the other tab open.

I know it is impractical if you have many contacts that chat with you, but if you have just a couple, it's at least a possibility to be able to chat with them through Mail.

sportsnut
sportsnut Question owner
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Thanks for the suggestion Rhonda. You're correct in saying this is impractical though. The fact is, I can't open a tab to keep it open. After doing some online research, I was able to locate a site where I could download a previous Firefox version (6.0). Problem solved! Google: "How can I find a previous version of Firefox. As I stated in my original question, Mozilla should not update w/o making certain it doesn't create these issues. I spent hours on this. I also turned off auto updates. I appreciate your suggestion. Thank you!