This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I prevent Adobe Flash from crashing so much?

  • 1 reply
  • 8 have this problem
  • 9 views
  • Last reply by Hasan

DaveKap
DaveKap
more options

The Adobe Flash plugin has consistently crashed at least twice a day since Firefox 5. I've gone through 3 separate PCs, WinXP and Win7, from Firefox 5 to Firefox 9, from Adobe Flash Player 9 to 11, and this is STILL a problem. When it crashes, it causes Firefox to either freeze for a full 60 seconds or permanently freeze and require shutdown. How has there not been any strides made to prevent these consistent crashes? Is there any way for me to read the crash reports that I keep sending Mozilla? Is there any way to keep Firefox from freezing when Flash decides it's time to crash?

The Adobe Flash plugin has consistently crashed at least twice a day since Firefox 5. I've gone through 3 separate PCs, WinXP and Win7, from Firefox 5 to Firefox 9, from Adobe Flash Player 9 to 11, and this is '''STILL''' a problem. When it crashes, it causes Firefox to either freeze for a full 60 seconds or permanently freeze and require shutdown. How has there not been any strides made to prevent these consistent crashes? Is there any way for me to read the crash reports that I keep sending Mozilla? Is there any way to keep Firefox from freezing when Flash decides it's time to crash?

All Replies (1)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.