Recently a problem has developed -- I can't use the top inch of the firefox window -- any buttons there cannot be activated - my cursor is able to move ovber them but can't click on them. What should I do?

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Last reply by Vivek

12 years ago

23/1/2012 18:00

Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it. In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account.

Waht should I do?

Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it. In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account. Waht should I do?

Answer 1 · 2012-01-23 18:00:53

Vivek

23/1/2012 18:22

Hi,

Please check if this happens in Safe Mode.

Please also see this.

Answer 2 · 2012-01-23 18:00:53

redwald Question owner

23/1/2012 23:11

Thanks you for your quick reply Wilfred. Very helpful.

Answer 3 · 2012-01-23 18:00:53

Vivek

23/1/2012 23:39

You are welcome :)

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Recently a problem has developed -- I can't use the top inch of the firefox window -- any buttons there cannot be activated - my cursor is able to move ovber them but can't click on them. What should I do?

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Recently a problem has developed -- I can't use the top inch of the firefox window -- any buttons there cannot be activated - my cursor is able to move ovber them but can't click on them. What should I do?

All Replies (3)