Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After working normally I restarted comp and get a "We're sorry" message about crashing and trying to restore tabs at restart but it goes no where from that not opening Firefox

  • 1 reply
  • 4 have this problem
  • 4 views
  • Last reply by Hasan

Luarini
Luarini
more options

I can not get it to move on from this little window, only option is to quit and it says "Report submitted successfully" and nothing more. Now on Internet Explorer when I try to download a newer version of Firefox to see if that helps when I click download it does not work. I uninstalled Sebright to update and that link to does not work when I try to click it

I can not get it to move on from this little window, only option is to quit and it says "Report submitted successfully" and nothing more. Now on Internet Explorer when I try to download a newer version of Firefox to see if that helps when I click download it does not work. I uninstalled Sebright to update and that link to does not work when I try to click it

All Replies (1)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

-> Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Check and tell if its working.

Modified by Hasan