This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Following the recent update of my Firefox version (9.0.1) I can access some sites (e.g. twitter, tumblr) but no longer facebook nor flickr, nor norton and many others; the system tries to connect but then get stalled. Thanks in advance. Jack

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Hasan

more options

I use XP windows (2002 version). Up to the recent upgrade, Firefox was working very nicely

I use XP windows (2002 version). Up to the recent upgrade, Firefox was working very nicely

All Replies (1)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


Might not be related to your problem but some of your Plugins are out-dated:

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)