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FROZE while checking add-ons for compatibility from firefox 9 to 10... WONT OPEN

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by sothavok

sothavok
sothavok
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i opened firefox 9 and it brought up a tab that was seeing if my old add-ons would work with firefox 10... in the process my window froze so i closed it

ever since then it wont open no matter if i hold shit and start it.... even if i completely reinstall it into a new folder it still wont open

any clue?

i opened firefox 9 and it brought up a tab that was seeing if my old add-ons would work with firefox 10... in the process my window froze so i closed it ever since then it wont open no matter if i hold shit and start it.... even if i completely reinstall it into a new folder it still wont open any clue?

All Replies (2)

Vivek
Vivek
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You can try to clean install a fresh copy after uninstalling the present version via Windows Control Panel Programs and Features. While uninstalling make sure to choose deleting the preferences and folders. Please also see this regarding problems with security software.

To backup important info which can be restored later, please see this. Some of the important files could be places.sqlite which holds the bookmarks and history, key3.db + signons.sqlite which are needed to restore the saved passwords etc.

Firefox Profile Folder & Files

Firefox Latest

sothavok
sothavok Question owner
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google chrome just grabbed everything from my saved information from firefox and i have all my bookmarks and everything... i think ill just stick to chrome since it hasnt crashed on me yet... thanks though

bye firefox