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Firefox crashes any time I try to launch it

  • 1 reply
  • 3 have this problem
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  • Last reply by John99

stretch2001
stretch2001
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Unsure what happened to cause this repeated crash. I have tried entering via safemode and have restarted the computer several times. I cannot launch Firefox at all without the crash window coming up.

Unsure what happened to cause this repeated crash. I have tried entering via safemode and have restarted the computer several times. I cannot launch Firefox at all without the crash window coming up.

All Replies (1)

John99
John99
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The details

  • Crash ID report 819a53bf-d6aa-4223-8188-2ead32120206
    • Signature: mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**)
    • related bug 709860

This is a new crash and so far is rather unexplained. You appear to have been using firefox 9 it would be worth upgrading to firefox 10 your problem may not exist in Firefox 10. As Firefox crashes you will need to use another browser to obtain the install file, use http://www.mozilla.org/firefox. When you re-install do not use any options from Firefox or Windows that involve removing personal settings, or you will loose bookmarks and passwods etc.