This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My firefox is infected with bEARCARE, i CANNOT REMOVE IT & i CANNOT UNISTALL FIREFOX, IT KEEPS SAYING i HAVE TO CLOSE FIRESFOX, BUT IT IS NOT OPEN

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Whenever I open Firefox, I get this search bar for "Bearshare". I do not want it. I have trie to uninstall firefox, but the uninstall program keeps telling me to close Firefox. however it is no open. so I cannot proceed with the uninstall

Whenever I open Firefox, I get this search bar for "Bearshare". I do not want it. I have trie to uninstall firefox, but the uninstall program keeps telling me to close Firefox. however it is no open. so I cannot proceed with the uninstall

All Replies (1)

more options

See:

You can look for a "Mediabar" program under "Control Panel > Programs and features"

See also this forum thread about BearShare: