This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox help About tells me I have 10.0.2. When I try to go to Yahoo mail, nothing happens.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

I have Windows XP. I updated to Firefox 10.0.2 . Now i can't get ff to go to my Yahoo mail account. I twill open other sites, but when I enter my email account and click, nothing happens. Now it is asking me to update ff again. If this version won't work with Yahoo mail, what's the use? I might as well go back to the previous firefox or give it up completely.

I have Windows XP. I updated to Firefox 10.0.2 . Now i can't get ff to go to my Yahoo mail account. I twill open other sites, but when I enter my email account and click, nothing happens. Now it is asking me to update ff again. If this version won't work with Yahoo mail, what's the use? I might as well go back to the previous firefox or give it up completely.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"