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amazon and goole wont let me click anything on their websites except the address bar

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Vivek

jj71787
jj71787
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If I go to amazon.com or google.com and make a search I cant click any of the search results it wont let me click anything. this only happens in firefox and chrome. internet explorer works fine

If I go to amazon.com or google.com and make a search I cant click any of the search results it wont let me click anything. this only happens in firefox and chrome. internet explorer works fine

All Replies (3)

Vivek
Vivek
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Hi,

Please check if this happens Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

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jj71787
jj71787 Question owner
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found the culprit it was the facebook downloader extension thank you

Vivek
Vivek
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You are welcome :)