Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't read firefox menus

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I'm using Firefox 11 on Windows 7 Enterprise. I have disabled all add-ons and extensions. But still can't read the menu drop-downs. They flash as I move the mouse down the list. I can see the menu items only for 1/2 a second when I move the mouse.

I'm using Firefox 11 on Windows 7 Enterprise. I have disabled all add-ons and extensions. But still can't read the menu drop-downs. They flash as I move the mouse down the list. I can see the menu items only for 1/2 a second when I move the mouse.

All Replies (2)

more options

Hi luvdragons,

I know you said you disabled your add-ons, but have you actually tried starting Firefox in Diagnose Firefox issues using Troubleshoot Mode? You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems if everything works in Safe Mode.

You could also try creating a new profile.

Hopefully this helps!

more options

Try to disable hardware acceleration.

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.